> ## Documentation Index
> Fetch the complete documentation index at: https://plera.co/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Connecting Email

## Overview

Plera sends outreach emails through connected email accounts. You need at least one connected email account before launching sequences with email steps.

***

## Connecting an email account

1. Go to **Settings -> Integrations**
2. Under **Email**, click **Connect Account**
3. Follow the authorisation flow to grant Plera access to send on your behalf
4. Once connected, the account will appear as an available sender in your workspace

<Frame caption="Show the email integration connection screen with the provider selection, authorization status, and the connected sender account listed as ready.">
  <img src="https://mintcdn.com/plera/a_5u0pLU0fMK2aMa/images/placeholder.png?fit=max&auto=format&n=a_5u0pLU0fMK2aMa&q=85&s=3d523a5cb5a93496a9254fc05ee1dd92" alt="Placeholder for Email account connection flow" width="1440" height="1024" data-path="images/placeholder.png" />
</Frame>

***

## How email accounts are used

When launching a sequence, select the connected email account that should send email steps. Message wording comes from the sequence strategy profile; delivery comes from the connected account.

You can connect multiple email accounts, for example one per team member or one per target region.

***

## Email sending limits

Plera respects standard email sending best practices to protect your sender reputation:

* Messages are spaced throughout the day, not bulk-sent
* Daily sending volume ramps up gradually for new accounts
* Plera stops sending to a lead as soon as they reply

<Warning>
  Avoid connecting a primary company email domain for cold outreach. Use a dedicated outreach subdomain (e.g. `outreach.yourcompany.com`) to protect your main domain's deliverability.
</Warning>

***

## Troubleshooting

**Emails not sending** - check that your connected account has not revoked Plera's access. Re-authorise from **Settings -> Integrations** if needed.

**High bounce rate** - review email coverage for the selected source group, or switch to a LinkedIn-first Play.